Helpdesk Agent
Autonomous AI agent that resolves IT tickets instantly, learns from your knowledge base, and escalates complex issues intelligently.
Multi-Channel Support
Seamlessly integrates with your existing communication tools
Whitelisted Actions
Pre-approved autonomous actions the agent can execute safely
Reset User Password
Allows the agent to reset AD passwords
Change Local User Password
Change password for local Windows accounts
Map Network Share
Map network drives for users
Map Network Printer
Connect users to network printers
Troubleshoot Network
Run network diagnostics and repair
Ping
Test network connectivity to hosts
Trace Route
Trace network path to destination
Retrieve Performance Metrics
Collect CPU, memory, and disk metrics
Install Windows Updates
Install pending Windows updates
Install Third Party Updates
Update apps via Chocolatey package manager
Uninstall Application
Remove installed software
Reboot PC
Restart the computer
Restart Service
Restart Windows services
Check Disk Space
Read-only check of disk usage
Clear Temp Files
Remove temporary files from user profile
Run Automation Script
Execute approved automation tasks