Remote Management and Monitoring

Remote Connect provides fast, secure, and reliable remote access to any device in your network—anytime, anywhere. Designed for IT teams and service providers, it enables instant troubleshooting, unattended access, and real-time collaboration without disrupting end users. With encrypted connections, multi-layer authentication, and smooth performance even on low bandwidth, Remote Connect empowers your team to resolve issues quickly and deliver superior remote support with confidence.

With combined PowerShell and CMD capabilities, you can execute remote commands across endpoints, automate repetitive IT tasks, and deploy configurations with ease. Advanced command handling, secure execution, and real-time feedback allow you to troubleshoot and resolve issues instantly—without requiring physical access to devices.

Service Manager is a powerful service management tool that brings all your RMM platform's service operations into a single, centralized interface. It streamlines critical workflows such as incident tracking, user requests, automated alerts, and SLA monitoring—boosting both team efficiency and resolution quality. With integrated device data, automation-driven workflows, and real-time visibility, it delivers a seamless and professional support experience for both technicians and end users.

Task Manager provides real-time visibility into processes, services, and performance metrics across your endpoints. You can track resource usage, terminate unresponsive applications, and manage system stability remotely. This enables fast issue detection and ensures optimal device performance at all times.

Event Viewer centralizes system events from all your devices, giving IT teams complete visibility into critical alerts, errors, security logs, and performance data in real time. With powerful filtering, categorization, and fast analysis tools, it helps you identify root causes quickly, enhance system stability, and prevent issues before they impact your operations.

Deploy pre-tested scripts to endpoints instantly with centralized control — ensuring consistent configurations across your network.

Install, update, or remove applications remotely to keep all systems compliant, secure, and up to date.